FREQUENTLY ASKED QUESTIONS LEADING SOUTH AFRICAN IMPORTER FOR RAW VIP HUMAN HAIR
Frequently asked questions
We understand your concerns about investing in a new product. At RoYaL VirGin HaiR LAB, we offer a 100% quality guarantee on all our products and a 1-year guarantee on our VIP (Best Quality) products. We strive for excellence and build trust with our customers. Our brand, logo, and real testimonials from valued customers speak for our quality. You can review feedback and videos from previous customers to evaluate our products. We welcome you to test our products and become part of our satisfied customer base.
We offer four grades of hair: Single, Double, Super Double, and VIP Quality for all types of hair (Weft, Curly, Color, etc.). Single: 40-45% same length, rest mixed length. Double: 60-75% same length, rest mixed length. Super Double: 80-85% same length, rest mixed length. VIP (Best Quality): 100% same length, rest mixed length.
For in-stock items, delivery within South Africa takes 24-48 hours, and international delivery takes 7-10 days. For out-of-stock items, delivery within South Africa takes 7-10 days, and international delivery takes 14-20 days.
We offer free delivery within South Africa. For international orders, a shipping fee of $50 applies.
For any other inquiries, please contact our 24/7 hotline via WhatsApp.